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How’s and Why’s of Disability Etiquette: Taken from the Perspective of a Senior Support Center’s CEO
Many people still don’t know how to respectfully interact with individuals with disabilities—leading to assumptions and exclusion. Marta Keane, CEO of JABA, stresses the importance of inclusive design, respectful communication, and shifting focus from what someone can’t do to what they can. Her tips: ask before helping, focus on strengths, and make eye contact. True inclusion starts by listening, learning, and creating environments that respect everyone’s dignity and voice.
visitablecertifica
Jun 21, 20255 min read
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